I was asked to join AQ in the re-design of an iOS and Android app called "Okusuri Pass", a medical assistant tool for tracking prescription medication usage and refills.
The client found their download numbers decreasing and user retention numbers low with the application in its current state. A long and arduous on-boarding process, combined with the usage of sensitive information kept users from trusting the app with their data. In addition, once patients started using the application, they were unaware of most features, including an auto-refill notification system between the patient and their pharmacy.
Our goal for this project was to simplify the on-boarding process, allowing users to quickly and easily access their prescription information and feel safe while doing it.
I worked on the team in the wireframe and prototyping phases, running through multiple on-boarding techniques internally before presenting the prototypes for testing with patients. We simplified the application so that users would know exactly what to do to record their medicine intake. We also completely re-designed the medication alert system, making it easy for users to monitor their own medications, as well as the medications of their loved ones.